24/7
Customer Access
Discount Storage UK
Frequently Asked Questions
Everything you need to know about storing with us. Can't find your answer? Get in touch.
24/7 Access No Deposit Bristol Henbury
Transparent Pricing 24/7 Access No Deposit
Answers Before You Reserve
These are the most common questions from customers booking storage in Bristol Henbury.
Access & Security
What are your operating hours?
Our office hours are Monday to Friday, 8am to 6pm, and Saturday, 9am to 4pm.
What are your access hours?
Customers can access their unit 24/7 once their account is active.
How secure is your site?
Our site is protected with 24-hour CCTV and secure gated access. We take security seriously to keep your belongings safe.
Is there enough space for loading and unloading?
Yes. The site has convenient drive-up access and space to load and unload comfortably.
Storage Tips
What different unit sizes do you offer?
We offer multiple unit sizes from smaller spaces for boxes and personal items through to larger units for house moves and business stock. If you are unsure, we can help you choose the best fit.
What can and cannot be stored?
You can store most household and business items. Hazardous, flammable, illegal, or perishable goods are not allowed.
Do you offer business storage?
Yes. We provide secure storage options for business stock, tools, archive boxes, and equipment.
Getting Started
What documents do I need to provide?
You will need one valid photo ID and one proof of address document when setting up your storage account.
How much notice do I need to give to vacate?
We ask for 14 days' written notice before you move out.
Is there a minimum storage period?
No long-term tie-in applies. We offer flexible monthly terms.
How do I reserve a unit?
You can reserve online in minutes or call us and we will help you choose a unit and complete your booking.
Pricing & Payment
Are there any hidden costs?
No. We keep pricing transparent with no hidden fees.
Is there a deposit required?
No deposit is required to reserve a unit.
Do you provide insurance?
Yes. You can arrange storage insurance during setup. Our team can explain available options.
Everything you need before booking
Quick proof points customers ask about most before they reserve.
24/7 CCTV
Monitored Site
£0
Deposit Required
14 Days
Move-Out Notice
Ready to keep moving?
Pick the next step that helps you reserve with confidence.
Ready To Book?
Ready to get started?
Reserve online in minutes, or call us and we will help you choose the best unit size.
24/7 CCTV
No Hidden Costs